Resources

Our policy statements and helpful resources
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GrillaTech values include transparency and quality.

We publish our policy statements and contracts for our partners, and then provide access for our partners to acknowledge and adopt our policies in their sign-up process. 

 Our insurance policy, contracts, agreements and general business statements are below.

Technical Discovery document

Technical Discovery document

RTF – Technical Discovery Document

Attach if you have completed a document
Additional contacts will receive a copy of this form
Include any special details required for engagement

Requirement details

High level design required?
Configuration required?
Implementation required?
Is this training?
Upgrade required?
MIgration required?
Is this testing?
Is shadowing allowed?
Is security clearance required?
Include any special notes on requirements

General details

Product details

Related details

Contracts and agreements

Certificate of Insurance
Mutual non-disclosure agreement
Finance details
Consultant sign up check list
Attach if you have completed an NDA document (see above)
Attach if you have completed a finance document (see above)
Attach if you are happy to share your CV
Attach company overview or brochure
Include any special details regardng your skills

Policy statement details

Grillatech commits to general policy and practice statements as required by our partners.

Where possible we expect our consultants and consulting partners to acknowledge and, where practical, adhere to similar or better policy and practice.

We ask all consulting partners and suppliers to acknowledge our policy statement documents which can be found at https://grillatech.com/resources

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Do you have security clearance? This can be a benefit with some clients.
We may seek your permission to carry out carry out Basic DBS checks. Please indicate if you are happy for us to contact you regarding this check

Insurance

Grillatech requires that you carry relevant insurance to carry out work on our behalf. Please tick which insurance you have and upload your insurance document for our record.

Attach if you have an insurance certificate

Consultant handbook

Grillatech supplies a consultant handbook which includes contact details as well as payment process, procedures and other useful content. The handbook can be viewed or downloaded from https://grillatech.com/resources.

Please acknowledge that you are aware of the handbook.

Acknowledged

 

 

Company sign up check list
Additional contacts will receive a copy of this form
Attach if you have completed an NDA document (see above)
Attach if you have completed a finance document (see above)
Include any special details regarding your company
Let us know your website if you want
Attach company skills list
Attach company overview, brochure or presentation
If you have published company policies please add link here

Grillatech commits to general policy and practice statements as required by our partners.

Where possible we expect our consultants and consulting partners to acknowledge and, where practical, adhere to similar or better policy and practice.

We ask all consulting partners and suppliers to acknowledge our policy statement documents which can be found at https://grillatech.com/resources

Acknowledged
Acknowledged
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Acknowledged
Do you have security clearance? This can be a benefit with some clients.

Insurance

Grillatech requires that you carry relevant insurance to carry out work on our behalf. Please tick which insurance you have and upload your insurance document for our record.

Attach if you have an insurance certificate

Consultant handbook

Grillatech supplies a consultant handbook which includes contact details as well as payment process, procedures and other useful content. The handbook can be viewed or downloaded from https://grillatech.com/resources.

Please acknowledge that you are aware of the handbook.

Acknowledged

 

Terms and conditions

Contractor handbook

General Business Statements

Acceptable use/IT Systems use policy
The company provides access to IT systems to its users where relevant and useful for their jobs or training. This policy describes the rules governing the use of IT Systems at the company.

This policy should be read alongside other key (internal) policies such as the Disciplinary Policy

IT Systems Use Policy

Anti-corruption and bribery statement
This anti-bribery policy exists to set out the responsibilities of the Company and those who work for us in regards to observing and upholding our zero-tolerance position on bribery and corruption.

It also exists to act as a source of information and guidance for those working for our Company. It helps them recognise and deal with bribery and corruption issues, as well as understand their responsibilities.

Anti Bribery and Anti Corruption Policy

Anti-Slavery and Human Trafficking policy statement
This statement sets out Grillatech’s actions to understand and eliminate all modern slavery risks and to put in place steps aimed at ensuring there is no slavery or human trafficking within our own business and our supply chains.

Grillatech is committed to acting ethically and with transparency in all our business operations and to ensuring effective processes and controls are in place so that all our employees, business partners and extended communities are treated with respect and integrity and that we do not engage directly or indirectly with slavery or human trafficking.

Anti Slavery and Human Trafficking

 

Business continuity plan policy statement
Grillatech is totally committed to the principles and practice of a business continuity and disaster recovery plan. Since they are aligned in the principle of keeping the business running in the event of an incident, this business continuity plan is referenced in the disaster recovery plan and vice-versa.

Since the business needs to keep running in the event of an incident, it is important to realise that having a contingency plan to ensure ongoing business gives Grillatech a competitive advantage. This policy requires management to financially support and diligently attend to business continuity planning efforts.

Business Continuity Policy Statement

Corporate Social Responsibility (CSR) statement
Corporate Social Responsibility (CSR) is the concept whereby organisations Integrate social and environmental concerns into their business operations and into their interaction with their stakeholders on a voluntary basis. It is extended to treating employees, customers and any people we are in contact with fairly and equally.

Grillatech are fully committed to the principle of CSR and intends that CSR should become embedded, where appropriate, into its policies and practices to the benefit of staff as well as the wider community.

Corporate Social Responsibility statement

Data breach policy statement
Grillatech is totally committed to the principles and practice of a breach response process.

The purpose of the policy is to establish the goals and the vision for the breach response process. This policy will clearly define to whom it applies and under what circumstances, and it will include the definition of a breach, staff roles and responsibilities, standards and metrics (e.g., to enable prioritisation of the incidents), as well as reporting, remediation, and feedback mechanisms. The policy shall be well publicised and made easily available to all personnel whose duties involve data privacy and security protection.

Please read in conjuctin with the Data Protection Policy

Data Breach Policy Statement

 

Data protection policy
GrillaTech is committed to being transparent about how we collect and use the personal data of our workforce, and in the course of our business operations, in accordance with our data protection obligations and any relevant domestic laws or related policies.

This policy applies to the processing of personal data in manual and electronic records kept by the Company in connection with its human resources function as described below. It also covers the Company’s response to any data breach and other rights under the General Data Protection Regulation.

Data Protection Policy

Disaster recovery plan policy statement

Grillatech is totally committed to the principles and practice of a business continuity and disaster recovery plan. Since they are aligned in the principle of keeping the business running in the event of an incident, this disaster recovery plan is referenced in the business continuity plan and vice-versa.

This policy defines the requirement for a baseline disaster recovery plan to be developed and implemented by Grillatech that will describe the process to recover IT Systems, Applications and Data from any type of disaster that causes a major outage.

Disaster Recovery Policy Statement

Environmental statement

Grillatech are committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimises our potential impact on the environment. We will operate in compliance with all relevant environmental legislation and we will strive to use pollution prevention and environmental best practices in all we do.

Environment statement

GDPR policy statement
Grillatech is totally committed to the principles and practice of the General Data Protection Regulation (GDPR) and the processing of data in accordance with its responsibilities under GDPR.

This policy highlights and supports the data protection principles of the General Data Protection Regulation (GDPR).

Please read in conjunction with the Privacy Policy Statement and the Data Protection Policy

GDPR Policy Statement

Health and safety statement
The Company fully accepts the obligations placed upon it by the various Acts of Parliament covering health and safety. The Company requires its Managing Director/Company Owner to ensure that the following policy is implemented and to review annually on its effectiveness.

This policy has been prepared and published under the requirements of Health & Safety at Work legislation. The purpose of the policy is to establish general standards for health and safety at work and to distribute responsibility for their achievement to all managers, and other employees through the normal line management processes.

Health and Safety Policy

Information security policy statement
Grillatech is totally committed to the principles and practice of excellence and the requirements of the ISO 9001 information security. The scope of our work includes all activities relating to professional services, IT managed services and IT support services.

The objective of information security is to ensure the business continuity of Grillatech and to minimise the risk of damage by preventing security incidents and reducing their potential impact. Our information security policy provides a framework supporting our company strategy and business plan, facilitates continual improvement and ensures the fulfilment of our customers’ requirements and other applicable requirements.

Information Security Policy statement

Privacy policy statement
Grillatech Ltd (‘Grillatech’) respects your privacy and is committed to protecting your personal information. This Privacy Notice will inform you as to how we look after your personal information when you contact us, visit our websites (regardless of where you visit it from) and/or use Grillatech TEQ app.

Please read this Privacy Notice carefully to understand our views and practices and your rights regarding your personal information and how the law protects you. By using the Grillatech TEQ app or visiting our websites you are accepting the practices described in this Privacy Notice.

Privacy Policy statement

Quality management policy statement
Grillatech is totally committed to the principles and practice of excellence and the requirements of the ISO 9001 Quality Management System Standard. The scope of our work includes all activities relating to professional services, IT managed services and IT support services.

Our overall objective is to consistently provide customer value and satisfaction in service through world-class leadership, continual improvement, employee development, recognition and social responsibility. Our quality management system provides a framework for measuring and improving our overall business performance, supporting our company strategy and business plan, facilitates continual improvement and ensures the fulfilment of our customers’ requirements and other applicable requirements.

Quality Management statement

Whistleblower (confidential reporting) policy statement
The Public Interest Disclosure Act 1998 (PIDA) amended the Employment Rights Act 1996 (“the Act”) to create a framework for whistleblowing across the private, public and voluntary sectors. The Act provides individuals in the workplace with protection from victimisation where they make a protected disclosure about malpractice or wrongdoing at work in accordance with the Act’s provisions. Grillatech is committed to the principles and best practice of The Act. Grillatech believes everyone should have the confidence to speak up, and to know that those raising a genuine concern will not suffer any detriment.

Whistleblowing statement

Coronavirus/Covid-19 Company Statement

Coronavirus/Covid-19 Company Statement

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